Senior Product Marketing Manager

Job description

At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1000 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List . What You’ll Do: Positioning & Messaging Define how Pylon is positioned in the B2B support market — against Zendesk, Intercom, and Salesforce Own the core messaging framework: what we say, who we say it to, and why it lands Translate deeply technical AI product capabilities into clear, compelling value for buyers who are navigating a fast-shifting market Develop segment-specific messaging for Pylon's primary buyers: Head of Support, VP of Customer Success, CTO at growth-stage B2B SaaS companies Sales Enablement: Build the assets sales actually uses: pitch decks, one-pagers, demo scripts, objection handling guides, and battlecards Create crisp competitive intelligence that he...