System Analyst

Job description

Company Description Trucell is an Australia-based managed service provider and technology solutions company delivering managed IT services, cloud computing, cybersecurity, network infrastructure, VoIP, Microsoft solutions, and IT support to businesses of all sizes. Trucell helps organisations stay secure, connected and productive by providing scalable, reliable technology solutions supported by proactive monitoring and responsive support. Job Description: We are looking for a System Analyst to join our team in a full-time, permanent position. THE MAIN AREAS OF RESPONSIBILITY: - Analyse business processes, procedures, and current ICT systems to identify inefficiencies and recommend optimal practices, system functionality, and enhancements. - Collaborate with stakeholders, users, and teams to gather, document, and refine business and system requirements, translating them into clear functional specifications and proposals for system modifications or new components. - Evaluate existing infrastructure (including cloud platforms, servers, Microsoft 365, Azure AD, VMware, and related environments) to pinpoint performance issues, inconsistencies, and opportunities for improvement. - Propos...