Team Leader Claims Processing & Admin Services

Job description

General information Name: Team Leader Claims Processing & Admin Services Ref #: 61106 Date: Monday, May 11, 2026: Full / Part Time: Full Time: Description & Requirements: Hybrid Working | Adelaide, SA | Competitive Salary + Excellent Benefits Lead a high-performing claims team within a values-driven organisation focused on operational excellence, customer outcomes and continuous improvement. We’re looking for an experienced Operations Team Leader to lead a team of 15–18 Extras Claims Consultants in a fast-paced, high-volume environment. This is an excellent opportunity for a strong people leader who enjoys developing teams, improving operational performance and using data-driven insights to deliver meaningful outcomes. While experience in health insurance or claims is highly regarded, we are equally interested in leaders from other operational or regulated environments who bring strong coaching capability, commercial awareness and a passion for continuous improvement. The Opportunity: Reporting to the Senior Operations Manager, you will oversee the day-to-day operational performance of the Extras Claims function, ensuring accurate, timely and compliant claims outcomes while fosteri...