Account Manager, Key Accounts- Southern California

Job description

Delta Dental is seeking a dynamic Account Manager for Key Accounts, an individual who flourishes in building robust relationships and propelling revenue growth within their mid-to large-market client base. This pivotal role demands a delicate balance between customer-centricity and a consultative approach, fostering the success of key accounts within the Southern California Territory. You will be the driving force behind renewals and upselling opportunities, steering them proactively through their lifecycle while keeping the needs of the customer and the organization in perfect harmony. Your strategic focus will extend beyond managing day-to-day service requirements, to include the strategic management of a diverse account portfolio. Your superb interpersonal skills will be your ally as you form impactful partnerships with customers and brokers, cultivating an environment that is beneficial to all stakeholders. In this role, your fine-tuned balance of strategic advising, hands-on service management, and a passion for customer satisfaction will ensure exceptional results! - Maintains and grows revenue base through upsells, account retention and specifically improving financial gains...