Valet Runner Part-Time

Job description

Summary: Parks and retrieves guest vehicles safely according to established policies and guest service standards. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language - Proactively greet team members and guests, initiating interaction to provide service - Always use a positive parting remark to end the conversation Qualifications: - Greets guests according to service standards. - Explains Rivers Casino parking and retrieval procedure to ensure guest satisfaction. - Responds to guest request for casino related information such as property amenities, special events and promotions. - Strives to answer the valet phone within 3 rings and maintain professional telephone etiquette. - Maintains proper storage and labeling of guest keys and tags. - Opens and closes vehicle doors upon arrival and departure. - Parks arriving vehicles and retrieves parked vehicles. - Completes accident reports. - Performs all other duties as assigned. - Must be 18 years of age or older. - High school diploma or equivalent. - One or more yea...