Member Services Representative

Job description

Responsive recruiter Benefits: Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today! - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Wellness resources - Flexible schedule Job Summary: Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience. Reports To: Club Manager and Assistant Club Manager Essential Duties and Responsibilities: Customer Service/Front Desk Activities: - Greet members and guests, provide exceptional customer service. Make members feel comfortable and welcome! - Answer phones in a friendly manner and assist callers with a variety of questions. - Check members in, tour and sign up new members, log amen...