User Experience (UX) Research Analyst

Job description

Overview Black Canyon Consulting (BCC) is searching for UX Research Analyst that supports user-centered design and continuous improvement of ClinicalTrials.gov and the Sequence Read Archive (SRA) —two high-impact biomedical data resources maintained by the National Center for Biotechnology Information (NCBI) . This role plans and coordinates user research activities, synthesizes qualitative and quantitative findings, and develops a Power BI–based user feedback dashboard to ensure insights from diverse scientific, clinical, and public users inform product decisions and system enhancements This is an excellent opportunity to contribute to a high-impact federal healthcare platform while working with modern technologies, Agile practices, and a strong engineering culture that values code quality, test automation, and thoughtful system design. Duties & Responsibilities: Job Responsibilities User Research Operations: - Support research operations such as planning and scheduling user research sessions for ClinicalTrials.gov and SRA, including interviews, usability testing, and feedback sessions with researchers, clinicians, data submitters, and members of the public. - Recruit and communic...