Customer Success, Solutions Specialist

Job description

WHO ARE WE: Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL: Hybrid: This is a hybrid role, requiring you to work from our London or Paris office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE: As a French Speaking Solutions Specialist within Customer Success, you will act as a strategic solution partner to Account Managers. When complex, multi-layered, or high-growth use cases are identified, you will lead the discovery, design, and shaping of tailored Cognism solutions that align to the Customer Decision Cycle and Joint Business Plan. You will own the solution strategy within your engagements - ensuring customers’ strategic objectives, operating constraints, and GTM ambitions are translated into practical, scalable workflows within Cognism. This role is pivotal in reducing downstream frictio...