Customer Success Representative

Job description

Company Description LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. Each day, our world-class staff, scientific expertise, operational efficiency, and superior quality systems are ready to support the range of advanced technologies that collectively improve patient outcomes - from the widely adopted and established through to cuttingedge NGS and precision diagnostics. Job Description: In this role, you will manage and process customer orders, respond to inquiries, and coordinate closely with internal teams to ensure accurate and timely delivery. You will maintain high standards for service quality, documentation, and compliance while supporting day‑to‑day operational needs. Key Responsibilities: - Respond promptly and professionally to inquiries regarding pric...