Customer Services Adviser (fixed term)

Job description

This application requires candidates to submit a CV and a supporting statement, please ensure you have these prepared before continuing with your application. Your full employment history, qualifications and detail of how you meet the essential criteria for this post are required. Please see the Guidance for Applicants page on our career site for more details. Scottish Borders Housing Association is seeking a Customer Services Adviser to join our Customer Services team. This is an excellent opportunity for someone who is passionate about delivering high‑quality customer service and making a positive difference to Tenants and communities across the Scottish Borders. You will act as the first point of contact for our Tenants and customers, providing an efficient, responsive and professional service across a wide range of enquiries, while aiming to resolve issues at first point of contact wherever possible. Salary : £29,717 – £32,775 per year (pay award pending) Location : Selkirk (SBHA Head Office) Hours: Full time, 35 hours per week Terms : Temporary: 1 x fixed term for 12 months, 1 x fixed term to November 2026 Closing Date : 8 June 2026 The Role: As a Customer Services Adviser wit...