IT & Software Support Specialist

Job description

Company: Davey Resource Group, Inc. Locations: Kent, OH, Kent, OH, Kent, OH, Kent, OH, Kent, OH Additional Locations: Kent, OH: Work Site: On Site: Req ID: 224248: Position Overview: The Information Technology and Software Support series encompasses multiple levels of full-time and part-time hourly, technical positions that work in a variety of contexts. They will provide internal and external client software support and training to our government, commercial, utility, and not for profit organizations. This includes utilizing the tools, services and solutions needed to effectively install, configure, maintain, train, support and optimize all client computer hardware and custom developed software locally and remotely. Software support and training can occur at the Davey office or on location with the client and may require travel. Analyze, resolve, and assist clients to manage their resources and assets using custom developed proprietary software programs in a timely and accurate fashion, and provide end user training where required. Software support specialists will perform various service duties and handle service requests including: - Work effectively in a variety of computer sys...