Workplace Experience Ambassador

Job description

Workplace Experience Ambassador 📍 New York, New York, United States On-site The Workplace Experience Ambassador serves serves as initial point of contact for reception, hospitality and conference room services while ensuring a welcoming and well-organized workplace. The candidate is responsible for delivering exceptional employee and guest experience through engagement, proactive communication and high touch service. The ideal candidate is service-oriented, highly organized, and proactive, with the ability to anticipate needs, manage multiple priorities, and create exceptional experiences for every visitor and employee interaction. What You'll Do: - Reception: Greet and assist visitors, ensuring a professional and friendly first impression - Manage calendars and scheduling for all conference rooms - Oversee meeting and event coordination including services, setup, catering, and technology needs - Manage the reception desk including answering and directing phone calls, handing inquiries and overseeing visitor check-in procedures - Coordinate incoming and outgoing mail, packages and deliveries - Oversee the maintenance and cleanliness of common areas, conference rooms and shared work...