Head of IT Governance, Operations & Value Steering

Job description

As the Head of IT Governance, Operations & Value Steering at Allianz Benelux, you will oversee IT governance, operations performance, and value steering to ensure alignment between IT activities and business objectives. You will manage governance, financial steering, and operational oversight across key domains such as IT Economics, Demand Management, Risk & Compliance, Identity & Access Management, and IT Operations. This role is ideal for an experienced IT leader with a strong background in governance, strategy, and operational performance, who thrives in a dynamic, regulated environment and is ready to make a meaningful impact. Your Responsibilities: - Oversee and continuously improve the IT governance framework, ensuring compliance with internal policies, external regulations, and industry standards. - Ensure the overall performance of IT Operations, focusing on service stability, availability, and quality. Define and monitor SLAs, KPIs, and service performance metrics. - Manage IT spend across run and change activities, ensuring cost transparency and alignment with organizational goals. Drive cost optimization initiatives. - Define and implement IT Demand Management processes,...