Service Assistant

Job description

BMW of South Austin Location: 5501 S. IH 35 Frontage Rd, Austin, Texas 78744 Summary: Responsible for identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. - Greets customers in the service drive area and assists them with the process of checking vehicle in for service. - Assists Service Advisor by working with customer and technician to identify required maintenance. - May advise customers on necessary and recommended services. - May offer additional services and repairs to customers. - Assists with moving vehicles. - Assists customers with reviewing documentation, processing payment, and returning keys for completed services. - Schedules appointments with customer. - Maintains CSI...