Hybrid in Miami FL, Associate Customer Care Rep.

Job description

Job Description Hybrid position located in Miami Florida The role of a Customer Care Professional is a key position within Assurant because you are the voice of our organization. Acting as the customer’s primary point of contact, you will: Receive in-bound calls from customers who want to open a claim Listen, solve problems, answer questions and work with them to find a resolution Use your expertise to proactively make recommendations that will help customers avoid future issues What you will enjoy: The variety of work - every day and every customer’s situation are unique Being part of a high performing, collaborative and supportive team Competitive compensation and paid time off Medical benefits begin on your first day Career advancement opportunities: The ideal candidate will have: Relentless drive to provide exceptional customer service Excellent communication and listening skills: Strong attention to detail and problem-solving skills Ability to adapt to change and work well in a fast-paced environment Ability to multi-task using technology while handling calls Minimum high school diploma or GED 2+ years of customer service experience We are hiring for: Full-time : This job is 4...