PT Call Center Agent

Job description

Job DetailsLevel: EntryJob Location: YMCA Association Services Office - Louisville, KY 40202Position Type: Part TimeEducation Level: High SchoolSalary Range: $12.50 - $12.50 HourlyJob Shift: AnyJob Category: Front Desk and Call CenterAs the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a chance to make a lasting difference in your community. The Call Center Agent at our Member Experience Center will provide an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y’s primary contact team, you will serve current and potential members who want to register for membership, programs, make adjustments to their accounts or seek other general information about the various programs and services the Y provides. The Call Center Agent will work independently and as part of a team to meet/exceed established performance targets. ESSENTIAL RESPONSIBILITIES: Uphold the mission of the YMCA and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful and welcoming nature. Model the YMCA charac...