Client Services Representative

Job description

About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position: The Client Services Representative’s primary role is to provide an excellent frontline customer service experience through verbal and written communication. This role is also responsible for managing multiple phone lines and providing administrative support as needed to support customer and client training experience. Tasks and Responsibilities: - Greet and welcome clients and guests at the front desk. - Conduct center tours as required. - Maintain visitor log and run Export Compliance as required. - Responsible for client hotel and car accommodations, luggage tags. - Prov...