Care Coordinator
Brown & Brown Insurance · US
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Job description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Care Coordinator will coordinate the with the Care Team Lead and Care Team Member Services Manager to ensure the team has the resources required to satisfy member enrollment and maintenance in the IPC Copay Assistance Program. The Care Coordinator will respond accordingly to incoming and make external calls to client members to ensure appropriate processing of copay assistance. Competencies: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. - Provide client support where needed - Coordinate member implementation calls with Care Team Lead - Provide adhoc claims review as required - Identify utilizing patients, review history, determine next coverage date - Assist patient with enrollment in the manufacturer’s program - Maintain patient database for follow-up, tracking and reporting - Receive notification of new patient’s prior authorization/or revi...