Customer Care Representative - Winnipeg

Job description

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations? If so, we think you belong here at Connect Hearing as a Customer Care Representative ! Who we are: Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace. Working Location: Winnipeg, MB: Reporting to : Regional Clinic Manager A day in the life of a Customer Care Representative involves: - Providing exceptional customer service in person, over the phone and by email - Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals - Managing and maintaining client accounts while building relationships - Working with insurance companies to ensure successful third-party billing operations - Assist with cleanings and minor in-clinic devic...