Vice President, Patient Experience

Job description

Role Overview At Sodexo Healthcare, we believe that the patient experience is not a moment, it is a journey. It is shaped by every interaction, every environment, and every detail that surrounds care. We are seeking a Vice President of Patient Experience to lead and elevate how we design, deliver, and continuously improve that journey across our healthcare portfolio in North America. This role sits within our Client Success and Growth organization, a team focused on strengthening partnerships, improving outcomes, and driving long term value for our clients. This leader will play a critical role in connecting strategy to execution, ensuring that what we promise is consistently experienced by patients, families, and clinical partners. This is a virtual / remote based in North America. Regular travel is expected to client sites, leadership meetings, and key initiatives Incentives: Comprehensive benefit package, commission plan, vehicle allowance, remote home office with travel opportunities. What You'll Do: - Define and lead the patient experience strategy across Sodexo Healthcare in North America - Partner closely with operations, account management, and clients to embed experience i...