SHELTER ADVOCATE - 3pm to 11pm

Job description

Job DetailsLevel: ExperiencedJob Location: YWCA Central Massachusetts - GW Confidential Shelter - Confidential, MA 00000Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $22.00 HourlyTravel Percentage: NegligibleJob Shift: EveningsJob Category: Nonprofit - Social ServicesAs a Shelter Advocate you will provide all services required by residential program participants and crisis help line callers. Responsibilities: Qualifications• Associate’s Degree in related field such as Human Services, Counseling, or Social Services YWCA is an affirmative action/equal employment opportunity employer. Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply. - Assess participants’ needs - Answer the crisis hotline and provide callers, as well as all program participants, with empowerment-based crisis counseling, guidance, emotional support, information, and referrals. Determine if the victim is seeking emergency shelter and offer assistance as needed - Assess lethality of participant’s situation - Assist participant with the development and i...