Collections Representative (Hybrid)

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #B I-H ybrid #LI-Hybrid About the role: A Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship. Responsibilities: Requirements: Compensation: The budgeted hourly rate for this position is $25.00. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here . - Handle inbound and outbounds calls to customers regarding overdue payments - Find solutions for customers who are past due on their account to get them back up to date - Follow up with customers via email and answer any questions that they may have - Maintain accurate, up-to-date...