Field Service Tech II, Switchgear - El Paso

Job description

POSITION SUMMARY: A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications under the direction of senior technicians. The FT is required to establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager. RESPONSIBILITIES: - Rely on limited experience and judgment to plan and accomplish goals - Perform a variety of work related tasks - Capable of working under general supervision but to a large degree independently - Maintain certifications per Job Progression table TECHNICAL: - Render on site and phone assistance to customers. - Communicate with National Technical Support on equipment issues - Perform work related tasks according to company guidelines for scheduled maintenance - Implement Field Change Notices according to published guidelines - Keep cur...