Cloud Operations Manager

Job description

Overview/ Job Responsibilities Sev1Tech is seeking a Cloud Operations Manager to oversee day-to-day operations for a cloud-based managed hosting environment supporting the Cybersecurity and Infrastructure Security Agency (CISA). The ideal candidate will have strong technical leadership experience in cloud operations, security operations management, and IT service delivery in compliance with federal IT standards (FISMA, FedRAMP, NIST 800-53, Zero Trust). This individual will be responsible for directing engineering and administrative staff, managing escalations, developing, and documenting operational processes, and ensuring adherence to Service Level Agreements (SLAs). Responsibilities: - Lead and manage a team of cloud engineers and system administrators responsible for operations, monitoring, and support of an AWS managed hosting environment. - Direct day-to-day workload distribution, resource planning, and prioritization of operational tasks across dedicated engineering and administrative roles. - Manage security operations functions, including vulnerability management, patching, incident detection/response, and compliance monitoring in accordance with FISMA/FedRAMP. - Develop,...