The E2E Capability Lead – Maintenance Service

Job description

Job Title The E2E Capability Lead – Maintenance Service Job Description: The E2E Capability Lead – Maintenance Services will be part of the MR Services Development and Deployment team, which reports into the MR Service organization. As a Champion Business Unit for Maintenance and Catalog Operations; we are responsible for developing, launching and maintaining the services proposition portfolio. We work with the participating business units (IGT-S, CT, DXR, ULS etc.) on executing services roadmap and ensuring timely deployment. The E2E Capability Lead – Maintenance Services is a vital link between the Product Managers, Project Managers, Business Process Owners, and other enabling functions. You will focus on leveraging end-to-end business capabilities including Market-to-Order (M2O) and Order-to-Cash (O2C) for new/changes service options within the maintenance services. Your Role: Expertise in Market-to-Order and Order-to-Cash (O2C) capabilities, including services catalog, configuration, pricing, quoting, contract booking, entitlements management and associated tools (PST, Salesforce, Conga, SAP, SMAX, Qliksense, etc). Own and drive implementation of service catalog creation/change...