Core Experiences Product Director

Job description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Core Experience Product Director owns the end-to-end Core Channel Experience strategy and delivery in support of Consumer and Community Banking w ide objectives setting the shared foundations, surfaces, and system patterns that enable consistent, high-performing customer experiences across Chase.com and the Chase Mobile App. Accountable for experience coherence, quality, and performance across core structures and shared assets, this role leads platform standardization to the target state, ensuring solutions operate within Consumer and Community Banking guardrails and unlock durable, scalable reuse. The scope spans critical Consumer and Community Banking shared capabilities including global surfaces (e.g., OVD and dashboards), messaging systems across the digital ecosystem, shared transactions and activity viewing, and user profile & settings, delivered through strong cross-functional partnership and governance. This role reports directly to the Head of Channel Experiences and Growth. The role blends platform p...