Payments-Commercial Card-Senior Relationship Manager-Vice President

Job description

As a Senior Relationship Manager within Commercial Card, you will own and manage a portfolio of Global Corporate Bank clients, each with annual commercial card spend exceeding $20MM. You will serve as the primary Commercial Card and Payments Subject Matter Expert (SME) for your clients, responsible for driving retention, deepening wallet share, and accelerating product revenue growth. In this highly visible, client‑facing role, you will build trusted, consultative relationships with senior client stakeholders while partnering closely with internal banking, treasury, product, sales, marketing, and service teams. Your success will be measured by client satisfaction, revenue growth, solution adoption, and operational excellence across the Commercial Card product suite. Job Responsibilities: - Own and grow a portfolio of large, complex Commercial Card relationships, serving as the primary point of accountability for client success, retention, and revenue growth. - Develop and execute strategic expansion plans that drive increased product penetration, spend growth, and long‑term client loyalty. - Act as a trusted advisor and Commercial Card SME, providing thought leadership, best practi...