Enterprise Communications Technician

Job description

Job Description Installs, modifies, maintains,trouble shoots, repairs and programs all components of the communication systems throughout the health system. Maintains up-to-date documentation and logs work performed. Highly Preferred Skills/Qualifications: - Strong customer service skills (phone, email, and in-person support) - Familiarity with ServiceNow for ticket creation, updates, and resolution General understanding of the following platforms: - Workspace ONE (WS1) - JAMF - Microsoft Intune - Knox Mobile Enrollment (KME) - Apple Business Manager (ABM) - Working knowledge of both iOS and Android mobile platforms - Firm understanding of Active Directory - Proficiency with Microsoft Office Applications Job Responsibility: 1.Supports, maintains and implements the IT cabling infrastructure needs of the health system. 2.Install, repair, troubleshoot, test, and maintain various cabling infrastructures: including the build-out of, or additions to, cable plant infrastructure design needs in support of voice and data needs across the health system. 3.Performs cabling work across a variety of mediums. 4.Provide assistance to engineers with the installation, and testing services for the f...