Lead Referral Coordinator

Job description

Job DetailsJob Location: 415 Columbia Rd - Dorchester, MA 02125Position Type: Full Time 30+ hoursSalary Range: $21.00 - $29.00Position Title: Lead Referral Coordinator Department: Reception & Support Services: Hours per week: 40: Pay Range: The expected base pay for the position is $21-$29 per hour and may be increased based on other factors, such as language, certifications, etc. Primary Function: Under the supervision of the Practice Supervisor and direction of the Director of Operations, the Lead Referral Coordinator provides day-to-day workflow oversight of the Referral Department while also performing the functions of a Referral Coordinator. The Lead Referral Coordinator ensures efficient, timely processing of external referrals, insurance authorizations, and appointment scheduling. This role supports quality assurance, workflow optimization, staff training and coaching, departmental performance targets as well as supports the Supervisor in resource development, trainings, staff meeting agenda development, and input to performance appraisals and plans. The Lead Referral Coordinator serves as a resource to Referral staff, providers, and leadership to ensure referrals are proces...