Solutions and Performance Governance Partner

Job description

Company: Highmark Health Job Description: JOB SUMMARY This role is a key expert in ensuring the organization's adherence to rules and standards, primarily by crafting accurate and timely responses to complex requests from external parties about security, privacy, and compliance. A central responsibility involves building and managing a customer-facing platform that transparently showcases the organization's commitment to data protection and regulatory requirements. This individual collaborates across various internal departments, acting as a pivotal partner to coordinate information and provide specialized guidance, ultimately delivering high-quality, compliant external communications and maintaining essential response content. ESSENTIAL RESPONSIBILITIES: Trust Center Governance: Strategically develops, owns, and improves of client-facing trust portals as central repositories for compliance and security information. Response Management, Communication & Technology: Expertly manages and coordinates responses to complex RFIs, RFPs, and security questionnaires, crafting professional and accurate content and messaging. Possesses exceptional written and verbal communication skills for di...