Strategic Partner Manager I

Job description

About the Team The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey – ensuring a positive experience while also helping them unlock meaningful growth opportunities. We work closely with merchants to understand their goals, solve operational challenges, and recommend growth strategies that fit their business – balancing thoughtful partnership with commercial impact. About the Role: As a Strategic Partner Manager I (SPM) , you will own and grow relationships with a portfolio of SMB restaurant partners across your assigned region. You’ll serve as the primary point of contact to your merchants – helping them improve performance, adopt new products, and expand their partnership with DoorDash. In this role, you’ll balance relationship management with revenue responsibility. You’ll lead regular business check-ins, present data-backed recommendations, upsell incremental solutions, and ensure partnership terms continue to drive value for both the merchant and DoorDash. You’ll also work cross-functionally to resolve issues, support operational im...