Telecommunications Operator I (911 Dispatcher) - Eligibility List

Job description

The City of Aurora has opened testing and is accepting applications to establish an eligibility list for the position of Telecommunications Operator in the Police Department. Under the direction of the Lead Telecommunications Operator, Telecom Operators are responsible for receiving and processing emergency and non-emergency calls from the public and dispatching police, fire, medical and other emergency services accordingly. Duties of this position may include but are not limited to: Dispatch and track the locations of public safety agencies dispatched by the Aurora Police Department's Telecommunications Center; Perform constant data entry and retrieve information from a variety of computer systems; Extract data and record essential information during emergency calls; Operate a variety of communications equipment including Computer Aided Dispatch (CAD), Records Management System (RMS) radio consoles, telephones and other computer systems; Maintain required certifications to provide Emergency Medical Dispatch (EMD) and police related data entry and queries ( Training and certification courses provided ); Perform general clerical duties; Other duties as assigned related to position....