Business Systems Analyst

Job description

Requisition ID: 235638 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Global Wealth Engineering Technology team is seeking an experienced Business Systems Analyst (BSA) to play a critical role in shaping end-to-end business journeys and translating complex business needs into clear, actionable requirements. This role is focused on deep business understanding, story and journey mapping, and stakeholder alignment , ensuring solutions are designed around real user needs and deliver measurable business value. You will work closely with business leaders, product partners, and delivery teams to define the “why” and “what” behind initiatives, while partnering with technical Business Analysts and engineering teams to bring those outcomes to life. Is this role right for you? Key responsibilities include: Business Analysis & Journey Mapping - Lead discovery activities to understand business objectives, user needs, and pain points across wealth management journeys. - Create and maintain end-to-end customer and advisor journey maps that highlight opportunities, dependencies, and value drivers. - Decompose complex business problems int...