Rock and Brews Casino- Server

Job description

Job Summary: We are seeking a friendly, energetic, and service-oriented Restaurant Server to join our Food & Beverage team in our high-paced casino environment. As a server, you will play a critical role in providing outstanding guest service, ensuring an exceptional dining experience, and upholding the standards and image of Rock and Brews Casino. Key Responsibilities: Qualifications: - Greet guests promptly and professionally with a friendly attitude. - Take accurate food and beverage orders and relay them to kitchen and bar staff. - Serve food and drinks in a timely manner, ensuring quality and presentation standards are met. - Monitor guest satisfaction and anticipate needs throughout the dining experience. - Handle guest complaints with professionalism, escalating issues to management when needed. - Process guest checks and payments efficiently using the POS system. - Maintain cleanliness and organization of assigned station, dining area, and service areas. - Adhere to all casino and restaurant policies, procedures, and regulatory health and safety standards. - Collaborate with kitchen and bar staff to ensure smooth service flow. - Stay informed about menu items, promotions, a...