Client Liaison Officer

Job description

Join One of Australia's Leading Mercantile Agencies Are you an organised and detail-oriented administration professional with strong communication skills? Join Risk & Security Management (RS) as a Client Liaison Officer and become the vital link between our clients, field agents, and internal teams in our dynamic Repossessions department. About Us: At Risk & Security Management (RS), we deliver trusted field services to major banks, credit providers, insurers, government, global corporations, and law firms. Our team thrives on “The RS Way” values to ensure we are building a great place to work and delivery exceptional outcomes to our clients. About the Opportunity: As our Client Liaison Officer, you'll play a central role in ensuring operational excellence through quality assurance, administrative support, and proactive stakeholder communication. This is an ideal opportunity for someone who thrives in a fast-paced environment and takes pride in delivering accurate, compliant, and efficient outcomes. Key responsibilities include: - Managing data entry, records maintenance, and invoicing to meet client SLAs - Conducting quality checks on field agent work to ensure compliance with pro...