External Reporting Product Director - Payments - Executive Director

Job description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Merchant Service External Reporting, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. Job responsibilities: - Build and own the end-to-end strategy, vision, and multi-year roadmap for external reporting channels, including Digital Reporting and Reporting APIs, grounded in industry best practices and competitive intelligence to ensure market differentiation and regulatory readiness. - Govern the reporting backlog; prioritize work and ensure traceability from requirements through delivery. - Define product north stars, measurable outcomes, and investment priorities; translate insights into phased delivery plans with KPIs and OKRs. - Own executive-level client communications f...