Consultant I, Senior

Job description

The Senior Consultant is responsible for maintaining overall knowledge of products and services offered by ABS and supporting internal and external clients. What You Will Do: - Consults with clients on system implementation according to their needs to determine data and training requirements and assists in constructing the time schedules for project plans. - Confers with clients and determines and itemizes needs of their business processes that require system adaptation. - Constructs specifications on modifications that can be incorporated as additional functionality into the system. - Acts as liaison between clients, account management, and product development. - Manages consulting projects and ensures their completion according to time schedules and budgets. - Performs training of clients’ personnel in all specific areas of the software functionality. - Performs product system installations in client offices and vessels. - Assists product support group with technical issues via telephone or on-site to resolve clients’ questions on performing specific tasks. - Leads and assists in the internal training of ABS employees. - Participates in the final phases of new system functionalit...