Customer Care Officer – Nordics

Job description

💻 Customer Care Officer – Nordics Dare to dream big at efficy As the first line of contact for our Nordic customers, you’ll be the voice, the problem‑solver, and the trusted partner who ensures every interaction feels effortless. efficy offers a complete portfolio of CRM and marketing technology products that help organizations connect, grow, and thrive. Since 2005, our teams have been transforming customer data into valuable insights for over 300,000 users across 63 countries. - 📍 This role can be based in Copenhagen or Malmö - 💶 Competitive salary + bonus system - 🌍 International team | 🏡 Hybrid working | 🧠 Learning & career growth Job overview: We’re looking for a Customer Care Specialist fluent in Danish and English to join our international Customer Care team. You’ll deliver a customer experience that feels personal, proactive, and reliable—helping customers resolve issues, understand our products, and get the most out of their efficy solutions. Your team can’t wait to welcome you! What’s in it for you?: - ✔️ Key role in strengthening customer satisfaction across the Nordic market - ✔️ Work with modern CRM & marketing technology - ✔️ Career growth opportunities and internal mo...