Consumer Banking Training Specialist

Job description

Axos Bank Target Range: $19.80/Hr. - $23.00/Hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job: The Consumer Banking Training Specialist will support the design, development and delivery of onboarding, refresher and upskilling training curriculum. In this role, you will help to shape the learning and development strategy in partnership with the Consumer Banking Training Manager. The ideal candidate will be comfortable in a fast-paced environment and must demonstrate the ability to identify and quickly address training opportunities to improve the execution and proficiency of frontline support members through AI enablement, process enhancement and content development activities. Responsibilities: - Leverage AI insights to identify knowledge, training, or process gaps and prioritize workstreams to mitigate risk an...