Service Coordinator

Job description

Looking for a company who values your skills, respects your contributions, and gives you the tools to thrive? With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for a Service Coordinator located in Stevens Point, WI . How you will contribute: As a Service Coordinator, you will need to display exceptional customer service skills while interacting with Ahern’s customers, taking emergency service calls that need to be addressed in a timely manner, providing main dispatch duties as well as scheduling technicians daily for service inspections and preventative maintenance. You will exhibit strong attention to detail while coordinating part ordering, issuing purchase orders, and assisting customers with invoicing/billing questions. You will be responsible for maintaining customer database information, generating weekly and monthly reports, and providing support to technicians and field supervisors wh...