Critical Environment Operations Manager

Job description

SUMMARY: The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. At this position level, the individual is responsible for: - Highly complex service delivery; and/or - Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or - Contract requirements that are highly complex; and/or - Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians KEY DUTIES & RESPONSIBILITIES: People Leadership: Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to: - Full involvement with recruiting talent. - Provides mentoring, coaching and guidance to all team members. - Objectively recommends compensation adjustments. - Manages all aspects of performance. For the assigned portfolio: Portfolio Management Collaborat...