Delivery District Leader (Delivery Team Lead)

Job description

Overview The Delivery District Leader is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. Responsibilities: - Manage a group of delivery drivers - Answer field customer calls regarding deliveries and ensure 100% customer service - Ensure store delivery time windows are met daily - Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force - Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides regularly (ideally 2x/week, minimum) - Maintain process improvement to further enhance productivity of deliveries - Ensure compliance of Department of Transportation and PBNA safety standards - Conduct team meetings and safety training to ensure that preventive measures are enforced - Demonstrate strong oral, written and interpersonal skills - Possess very strong organizational and prioritizing skills - Have a highly developed sense of urgency - Demonstrated results in improving business performance through leadership Compensation and Benefits: - The expected compens...