Patient Services Representative

Job description

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Reports to: Practice Manager/Supervisor: # of Direct Reports: 0 Primary Function/General Purpose of Position: The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed. Essential Job Functions: Serves as the primary point of contact between patients and physician practices Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient schedu...