Branch Manager

Job description

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role: - Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service - Conduct engaging meetings that motivate and align the team with branch goals - Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge - Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions - Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals - Provide actionable feedback to support team members growth and promote a culture of continuous improvement - Inspire high performance while ensuring adherence to policies and regulations - Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges - Work closely with peers and...