Founding General Manager & Head Coach (Hoboken)

Job description

Overview: The Founding General Manager (GM) will play a pivotal role in launching and leading our new location, Hoboken. You’re not just opening doors; you’re setting the tone, building the team, and crafting a new community. This role demands a proactive, hands-on leader who can thrive through change and momentum. You’ll own everything from pre-opening activations to post-launch performance, with the opportunity to shape what this location becomes. Responsibilities: Pre-Opening Phase: - Partner with NSO and Sales to lead presale activations, local outreach, and Run Club or outdoor event execution - Hire, onboard, and train Coaches and Community Managers with support from T&D and Operations - Drive local lead engagement and support early conversions in partnership with Sales - Ensure operational readiness across staffing, scheduling, software systems, inventory, uniforms, and facility set-up - Embody and represent the brand in the local community, from events to early touch points with members Post-Opening Phase: - Own and optimize all studio operations, from financials and labor management to cleanliness and member experience - Lead, develop, and manage the studio team — creating...