Major Incident Manager (f/m/d)

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview: - Environment: TE’s SIAM (Service Integration and Management) team is a global function, acting as a service integrator that manages multiple internal and external service providers to ensure seamless service delivery to over 40,000 TE users in more than 50 countries, utilizing over 1,000 applications. It is part of the larger Service Management organization under Global Infrastructure Solutions. The SIAM team owns and operates key ITSM processes, namely Incident, Problem, Change, and Knowledge Management, across multiple actors, in addition to Service Level Management (SLM) and Continual Service Improvement (CSI). Team members are located in all three regions: APAC, EMEA, and AMER. Main tasks: Business Unit Description TEIS GIS TE Connectivity is offering this analyst position within the Service Integration and Management (SIAM) team to represent the SIAM Incident Management function in TEIS. The Major Incident Manager is responsible for managing and coordinating the resolution of major incidents that significantl...