Customer Operations Manager - Robotics (M/F)

Job description

Company Description Stäubli is a global supplier of mechatronic solutions organised into four divisions: Robotics, Fluid Connectors, Electrical Connectors and Textile. We are an international group currently operating in 28 countries, with agents in 50 countries across four continents. Our 6,000 employees share a common commitment to our customers across numerous industrial sectors, offering them comprehensive solutions and long-term support. Founded in 1892 in Horgen, near Zurich, the small Stäubli workshop has grown into an international group based in Pfäffikon, Switzerland, providing solutions for all industries worldwide. Job Description: Reporting to the Sales Excellence team and under the responsibility of the Sales Director of the Robotics Division, you will oversee the customer operations management teams (Sales Administration) in support of our organisation on a global scale. You will be responsible for ensuring customer satisfaction and harmonising practices across the Division, whilst optimising our pre- and post-sales operations for our customers in liaison with our various sales regions worldwide. Your key responsibilities will be as follows: Mobility: occasional trav...