Customer Service Representatives- Onsite- Ridgeland MS
Modivcare · Ridgeland, Mississippi, US
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right...
Job description
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Fully on-site, in our Ridgeland Office Required Start date: 6/2/26: SHIFTS ARE MONDAY- FRIDAY: Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. ***WORK FROM HOME REQUIREMENTS***: In this role, you will... We are excited to speak to someone with the following... - High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test. - Ability to directly hardwire...