Front Desk Agent

Job description

Front Desk Representative $18.00 an hour Full Time / Hourly: Woodcliff Hotel and Spa: Schulte Hospitality Group JOB DUTIES AND RESPONSIBILITIES: - Greets guests as they arrive, focus on personal recognition - Reviews arrival lists daily and assists in preparing and assembling welcome amenities - Escort VIPs to room and check them in prior to arrival - Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed - Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. - Keep front desk area clean and organized. - Assisting with lobby activation as needed. - Utilize proper procedures when handling guest PPI data. - Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival. - Attends promptly to guest needs and inquiries - Perform various other duties as assigned - Perform various other duties as assigned to meet business objective EDUCATION AND EXPERIENCE: - Minimum of one (1) year in Front...