Change Manager - Microsoft Dynamics 365

Job description

About the opportunity: Kinetic IT is seeking an experienced Change Manager to support the implementation of Microsoft Dynamics 365, impacting multiple business functions such as finance, sales, and operational teams. This role is focused on digital transformation to drive adoption and embed new ways of working in order for the system implementation to achieve real business outcomes. You’ll lead change across the full delivery lifecycle, partnering closely with the project team, implementation partners and business leaders to prepare, implement and embed a new system, processes, roles and responsibilities, ways of working and workflows enabled by Dynamics 365. What you’ll be doing: - Lead and deliver the change strategy and approach for the Dynamics 365 implementation, aligned to the overall program delivery approach. - Identify and assess change impacts across impacted business units, documenting role, process, and behavioural changes. - Work with project and business teams to define the future‑state organisation and the business changes required when implementing Dynamics 365. - Design and implement fit‑for‑purpose change interventions — including communications, engagement traini...